TERMS & CONDITIONS

Customer Care

At Evercrest Agriculture, our customers are at the heart of everything we do. We are committed to providing a positive experience for everyone and strive to deliver high standards of service every step of the way.

Our Promise to You

We aim to address all inquiries and concerns promptly and with care.
We operate with fairness and transparency, ensuring all customers are treated equally and respectfully.
Whether you have a question, need assistance, or wish to share feedback, we are here to listen and help.

Resolving Issues
While we strive for excellence, we understand that issues may occasionally arise. When they do:

We will investigate your concern thoroughly.
We will communicate openly and clearly throughout the process.
We will work towards a fair and satisfactory resolution as quickly as possible.

Feedback is Welcome
Your feedback is invaluable to us and helps us improve. If you have suggestions or comments about our services, please don’t hesitate to share them with us. You can contact us via info@evercrestagriculture.com. Our team is always happy to assist you!

Privacy & Safety

Here at Evercrest Agriculture we prioritize your privacy and are committed to safeguarding any personal information you share with us.

Data We Collect
We may collect information such as your name, email address, or phone number when you: contact us through forms, sign up for updates or interact with our website.

How We Use Your Information
Your information is used to respond to your inquiries, provide updates relevant to our business or improve your experience on our website.

Data Sharing
We respect your privacy and will never sell or share your information with third parties unless required by law.

Safety Commitment
We implement security measures to protect your data and ensure our website is safe to use.

Your Rights
You have the right to: access the information we hold about you, request changes or deletion of your data

Cookies
Our website may use cookies to improve user experience. You can manage or disable cookies in your browser settings.

Contact Us
If you have any concerns about your privacy or safety while using our site, please reach out at info@evercrestagriculture.com.

Payment Methods

- Credit/Debit Cards (inc. Visa, Mastercard, American Express)

- Apple Pay

- Google Pay

Delivery

We currently deliver within the United Kingdom only.

Delivery charges are:

£3.99 for orders up to £50
Free UK delivery on orders over £50

Orders are typically dispatched within 1–3 working days. Standard delivery usually takes 2–7 working days from dispatch.

We ship orders using trusted UK providers, including Royal Mail and InPost. The delivery method used may vary depending on the order.

Delivery times are estimates and may vary during busy periods or due to factors outside our control.

If your order arrives damaged or does not arrive within the expected timeframe, please contact us at info@evercrestagriculture.com with your order number.

- Evercrest Agriculture Ltd. is a trading division of Flexion Global Ltd (Company Number 08878912). -